Terms and Conditions for RamkiCart

By accessing or using the website [www.ramkicart.com] and its services, you agree to be bound by these Terms and Conditions. Please read them carefully. These Terms apply to all visitors, users, and others who access or use the Service.

1. Business Information

• Business Name: RamkiCart
• Business Address: Bangalore, Karnataka, India
• Contact Email: ramkicart.com@gmail.com

2. Products and Services

RamkiCart offers a variety of products including puzzles, LED lights, neck bands, earbuds, toys, and games. We reserve the right to modify or discontinue any product without prior notice.

3. Order Acceptance and Processing

Your placement of an order constitutes an offer to purchase products. All orders are subject to our acceptance and product availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability or discontinuation.
• Errors in product description or pricing.
• Suspected fraudulent activity.

Orders placed before 11:00 AM IST will be dispatched the same business day. Orders placed after 11:00 AM IST will be dispatched the next business day.

4. Payment Terms

• Accepted Payment Method: Razorpay
• Currency: Indian Rupee (₹)
• Payment Timing: Payment must be made in full at the time of placing the order. We do not accept Cash on Delivery (COD).

5. Shipping and Delivery

• Shipping Charges:
  • Orders with a total value above ₹799 are eligible for Free Shipping.
  • For orders with a total value below ₹799, a flat shipping fee of For orders with a total value below ₹799, a flat shipping fee of ₹79 will be added at checkout. will be added at checkout.
• Shipping Timelines: Estimated delivery times will be provided upon dispatch. Please note that these are estimates and not guarantees. The risk and title of the products pass to you upon our dispatch of the products to the carrier.
• Disclaimer: RamkiCart is not liable for any delays in delivery due to unforeseen circumstances or issues with the courier service.

6. Cancellation, Returns, and Refunds

• Cancellation: You may cancel an order only if it has not yet been dispatched. To request a cancellation, you must contact our customer support team at ramkicart.com@gmail.com immediately.
• Returns & Refunds: We accept returns in accordance with our separate Return Policy, which is available on our website. Refunds are processed after the returned items have been received and inspected.
• Defective Products: If you receive a product that is defective or damaged upon arrival, you must notify our support team within 48 hours of delivery. You may be required to provide an unboxing video and photographic evidence to support your claim.

7. Disclaimer of Warranty for Imported Products

Some products sold on RamkiCart are imported and may not be covered by a manufacturer’s warranty. This will be explicitly stated on the product page.

By purchasing an imported product, you acknowledge and agree that the product is sold “as is” and without any warranty from RamkiCart. Our liability for such products is limited solely to any issues related to damage or defects upon arrival, as outlined in our Returns policy.

8. User Responsibilities

You agree to use our website and services lawfully and ethically. Prohibited activities include, but are not limited to, fraudulent acts, unauthorized use of intellectual property, or any action that disrupts our service or business operations.

9. Intellectual Property

All content on the RamkiCart website, including images, text, logos, trademarks, and design elements, are the exclusive property of RamkiCart or used with permission. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

RamkiCart and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any legal disputes or claims arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka.

12. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information and data. By using our website, you consent to the data practices described in our Privacy Policy.

13. Changes to Terms and Conditions

We reserve the right to change, modify, or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to review these Terms periodically for any updates.

14. Contact Us

If you have questions about these Terms, please contact us at:

Email: ramkicart.com@gmail.com

Address: Bangalore, Karnataka, India